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Civil Enforcement Officer

Employer
Wakefield Council
Location
Wakefield, West Yorkshire
Salary
£10,222.00 - £11,064.50, Grade 5, 18.5 hours, Permanent
Closing date
14 Aug 2022

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Parking Services are looking to recruit full and part time Civil Enforcement Officers to complement its existing workforce.

The successful candidates will form part of an energetic, highly motivated and committed front line uniformed team responsible for the enforcement of the district’s parking restrictions both on the highway and in Council car parks.

Once fully trained the successful candidate will be required to:

  • Carry out enforcement duties in a fair and consistent manner.
  • Issue Penalty Charge Notices to vehicles that are parked in contravention of the Councils Parking Places and Traffic Regulation Orders.
  • Deal with contentious situations assertively and with diplomacy.
  • Remain calm under pressure and be able to think and act confidently.
  • Deliver excellent customer service and provide a variety of information to members of the public.
  • Be physically fit enough to walk for the majority of a 9.5 hour shift while carrying routine items of equipment/supplies.
  • Identify faults and carry out routine maintenance on Pay and Display machines.
  • Operate hand held technology equipment and mobile phones.
  • Work safely in line with Council Risk assessments and Health and Safety Polices.
  • Report various issues they encounter when on patrol to the Council or partners such as the Police.
  • Write good quality reports and statements
  • Work evenings and weekends as part of a shift rota.
  • Work alone for the majority of the time.
  • Drive Council vehicles as part of the role.
  • Work within Council Policies and Procedures


Experience within the Parking industry would be an advantage but is not essential as full training is provided.

If you feel you have the skills to succeed in this role we would like to hear from you.Want to Know More?

If you would like to know more about the role, the recruitment process or working for Wakefield Council feel free to contact Rachel Terry.

Tel: 07776244857

E-mail: rterry@wakefield.gov.uk

E-mail Correspondence

All correspondence regarding interviews and application progress will be sent via the e-mail address you have registered on this site with.

Please add the e-mail addresses below to your contacts or safe-senders list / check your junk mail folder to ensure that you don't miss important information regarding your application.

jobs@wakefield.gov.uk

hrdirect@wakefield.gov.uk

Safeguarding

Wakefield Council is wholly committed to ensuring children and vulnerable adults are fully supported and safe. We are dedicated to the safeguarding of all children and vulnerable adults whilst promoting their welfare. We expect all staff and volunteers to share this responsibility.

DBS (Disclosure & Barring Service)

The successful applicant will be required to complete a Disclosure Application Form and to provide criminal conviction information.

Fluency Duty

This post is subject to the Fluency Duty under Part 7 of the Immigration Act 2016. The post-holder is required to demonstrate an appropriate level of fluency under the duty as detailed within the job specification for the post.

Probation

In accordance with the Council’s Probation Procedure this post is subject to a 6-month Probationary Period.

Diversity

Having a diverse workforce that is reflective of the communities we serve helps us to achieve the best outcomes for all. We encourage applications from everyone and actively seek to ensure that everyone feels included in the workplace so that we can make the most of our differences.

About Wakefield Council

Want to find out more about Wakefield Council, click here.

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