Centre Support Assistant

Leicestershire County Council
Closing date
11 Aug 2022

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Health and Social Care
Job role
Officer, Operative
Contract Type
Full time

Working hours will be: Monday  9am -1pm, Tuesday 9am -2pm, Wednesday 9am-2pm, Thursday 9am -2pm & Friday 9am-3pm (Shelthorpe).


  • To be the welcoming face of the Children & Families Wellbeing Centres
  • To ensure seamless service delivery in a safe environment for parents, children, young people, and professionals
  • To provide administration support service to the Children & Families Wellbeing Service
  • To ensure a smooth transition into the 0-19 service
  • To work across the locality and provide peripatetic support at any centre
  • Dealing with general enquiries from professionals and service users and signpost to relevant services
  • Manage and diffuse some difficult situations
  • Report any Health & Safety concerns


  • NVQ 2 or equivalent in literacy and numeracy or relevant equivalent experience 
  • Administration, including reception, message taking and relaying; and maintaining record systems.
  • Production of word-processed reports and correspondence.
  • Working as part of a team.
  • Computerised data entry and using spreadsheets
  • Full understanding of the need to maintain confidentiality.
  • Good knowledge & understanding of Health & Safety Procedures
  • Knowledge of local safeguarding procedures and how to apply them to protect children and vulnerable adults
  • Clear communication skills and good telephone manner.
  • Ability to engage and communicate with parents, young people and children
  • Ability to work with a range of professionals and practitioners as part of a team
  • Proficient use of Microsoft Office applications (e.g. Word, Access, Excel, Outlook ).
  • To work flexibly to meet changing priorities.
  • To produce accurate work to deadlines
  • Possession of a valid driving licence and access to a vehicle.  However, a reasonable adjustment will be considered for an applicant with a disability.

This post is the subject of a DBS enhanced check for a regulated activity.

 For informal enquires please contact Zoe Davies  Tel: 0116  0116 3052449 Email: Zoe.Davies@leics.gov.uk 

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Applicant Guidance Notes

To apply please click the Apply Now link below.


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