Estate Services Officer

Employer
London Borough of Richmond upon Thames and London Borough of Wandsworth
Location
Wandsworth, London (Greater)
Salary
£31,092 to £37,677
Closing date
28 Aug 2022

The Estate Services Team are looking to recruit four Estate Services Officers based in the Wandsworth Borough. You will perform a range of essential tasks on and around the council-managed blocks and estates from responding to emergencies such as burst pipes and lift trappings to the inspection of repairs and monitoring of cleaning contractors.

Officers are responsible for providing an emergency response and be a vital interface between the residents and other internal and external teams, as well as monitoring noise and anti social nuisance on behalf of environmental services. On occasion, they are also required to transport stray dogs which have been tethered, to holding kennels on behalf of the Animal Welfare Service. Due to the nature of this role candidates will be excellent communicators, enjoy lone working and have strong problem-solving skills.

Estate services Officers in Wandsworth Borough play a role in providing core services on and around the council managed blocks and estates. The successful candidate will be a crucial interface between residents and other council and external services, therefore it is important that the successful candidate will be a strong communicator, be able to remain calm under pressure and have a natural flair for problem solving.

The role of an estate services officer will provide candidates with an important role within the communities it serves where no two days are the same, some of the duties include (but are not limited to) responding to emergency situations such as lift trappings, burst pipes and monitoring antisocial behaviour and noise nuisance on the estates, through to the monitoring of repairs and cleaning contractors and responding to complaints of stray dogs, on occasions where stray dogs are the issue, there may be the need to transport the stray dog to safety or third party services and therefore you must be comfortable working around dogs.

A Full, clean, manual driving licence which allows driving in UK is essential

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