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Legal Caseworker (Children and Education) - 12 months duration

Employer
Essex County Council
Location
England, Essex, Chelmsford
Salary
£19867 - £23374 per annum + + 25 Days Leave & Defined Benefit Pension
Closing date
18 Aug 2022

Please note that interview will take place on the 24th August 2022.

As an Anywhere (hybrid) Worker, your role will have a ECC base location, as shown in the advert and while you may be able to work from home / remotely some of the time, there is an expectation that as and when required by the organisation you need to attend the base location, typically 3 times per week and any travel time or travel cost incurred when attending the based location will not be met by the organisation.

The Opportunity

Essex Legal Services provide high quality, professional, legal advice across the Council and to increasing numbers of external clients. Providing a client facing legal service which proactively embraces change and delights the customer.

As a caseworker, you will assist and support legally qualified and other colleagues in providing routine admin and quasi legal tasks aligned to the delivery of legal work. Working directly to lawyers and paralegals, you will be commissioned to undertake various tasks such as preparing court bundles, organising meetings and sending papers. You will contribute to delivering a more efficient, professional service that is valued by our customers and improves their business.

Educated to Level 3 or equivalent, with 2 year's work experience in a legal environment. With an ability to build good working relationships both with colleagues and clients, you will deliver excellent customer service.

Accountabilities

  • Supports legally qualified colleagues in the delivery of all aspects of routine legal work across the Council and to external customers.
  • Good understanding of client needs and provides them with a service they value, which supports them in driving the delivery of productivity and efficiency improvements.
  • Assists colleagues in the development of current and future business opportunities, to promote the Essex Legal Services' vision to the external market.
  • Responsible for delivering personal objectives in support of the function's overall business plan.
  • Develops good working relationships across the Council, schools, other local authorities and the private sector to ensure a quality service is provided to the customer.
  • Specific individual and shared targets and objectives are defined annually within the performance management framework.

The Experience You Will Bring

  • Educated to Level 3 (A level) or equivalent experience.
  • Evidence of continuing professional development and developing knowledge in relevant professional area.
  • Experience of working within a legal setting in a public service or private sector environment, assisting in the provision of legal work.
  • Proven track record of excellent customer service skills.
  • Works collaboratively with colleagues and the client base, to understand customer needs with a strong focus on delivering positive outcomes which meet these needs.
  • Ability to develop professional credibility with a client base at differing levels.
  • Ability to develop working relationships across a large, complex organisation and with internal and external partners/stakeholders and clients.

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