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Administration Officer

Employer
The Coal Authority
Location
Mansfield, Nottinghamshire
Salary
£19,137 to £21,264
Closing date
29 Aug 2022

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Sector
Corporate Services, Administration
Job role
Officer
Contract Type
Full time

About the role:

Do you have administrative experience in processing data, handling customer enquiries, and the use of databases, ideally in support of a Planning function?

Are you competent in the use of GIS, records management and other ICT systems?

Do you have excellent communication and interpersonal skills?

Are you a team player that enjoys the challenge of prioritising tasks and working at pace to tight deadlines?

If you would like to work for one of Britain’s major statutory consultees, as part of a small and friendly team, this could be the job for you. The Planning team at the Coal Authority provide advice to around 180 local planning authorities across England, Scotland and Wales, so helping to ensure that the risks associated with historical coal mining are taken into account when new development is proposed. In turn this helps to ensure the stability of property and public safety.

We receive over 9,000 planning consultations each year. As Administration Officer, you will be involved in a varied range of work streams including registration of planning consultations onto our bespoke IT system, digitising site boundaries, assisting with handling customers enquires, assisting with planning consultations and ensuring adequate and efficient storage of data.  The work needs to be completed accurately and at pace, with strict adherence to approved procedure and compliance with external deadlines. You will be an invaluable member of the team and will assist in ensuring that we operate an efficient and effective service.  

For more information about the role please refer to the attached job description.

About you:

You will need to be a dedicated team player with an eye for detail. You will ideally have experience of a Planning administrative role in a Local Planning Authority or equivalent public body. You will also need to be competent in reading plans, the use of ICT systems and GIS, and proficient at data validation, processing and records management processes.

You will have a good level of English and be confident dealing with customers, both verbally and in writing. You will have a flexible approach to work, be clear thinking and thorough with good organisational skills and the ability to work at pace, accurately and methodically to maintain our high standards, with regard for deadlines, due process and procedure.

Working with us:

We offer different ways to work flexibly, including flexible hours, working from home for part of the week. However, some office attendance will be required, for example, for the purposes of collecting post, printing, training and performance monitoring. Please feel free to talk about what flexibility means to you at your interview.

With a genuine commitment to flexible working, we believe that work life balance is incredibly important. There are a number of benefits that you’ll access being a part of our inclusive team including 27.5 days holiday (with an additional 6 days flexi time), an option to work in a hybrid way, a great civil service pension scheme, generous gym membership contribution, and support for your professional membership.

Who we are:

Here at the Coal Authority, we really are a great team to work with. We’re united in our passion and commitment to make a better future for people and the environment in mining areas.

We carry out a wide variety of essential services from responding to coal mining hazards, to keeping people and the environment safe from mine water pollution.

We are excited about what our future holds. Our work is helping to develop a new sustainable source of renewable energy for the UK. By harnessing the energy from mine water heat, we hope to play a key role towards helping the UK to meet net-zero emissions by 2050.

We truly are a supportive organisation where we all live and breathe our values. We are inclusive, trusted and progressive in everything that we do.

Equality, Diversity and Inclusion:

The Coal Authority is committed to developing a supportive, inclusive, caring and positive community. We encourage applications from people with the required skills and experience, from different backgrounds, cultures, ethnicities and beliefs.  Diversity is vital to our success and innovation and is fundamental to our values of being trusted, inclusive and progressive.   We offer a guaranteed interview for candidates with disabilities who meet the basic selection criteria.

If you require any reasonable adjustments or alternative format application forms you can get in touch with us by contacting the HR team by email at peopleteam@coal.gov.uk   or by phone on 0345 762 6848.

To apply please click the Apply Now link below.

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