Skip to main content

This job has expired

Customer Support Officer

City of York Council
York, North Yorkshire
The pay rate is £12.77 per hour.
Closing date
15 Mar 2024

Job Details

We are WorkwithYork and we are working with our client to find a Customer Support Officer.

This is a full time (Monday-Friday), temporary assignment running for two months, with the opportunity to go permanent.

The role is based just outside of York City Centre.

The pay rate is £12.77 per hour.

This role involves:

  • Managing mailboxes
  • Handling incoming and outgoing customer calls
  • Logging repairs and requests
  • Booking appointments

You will need:

  • Previous experience working on phones.
  • Good customer service skills, and be courteous and empathetic.
  • Ability to quickly build a rapport.
  • Good communication skills, excellent vocal delivery.

We are looking for someone to start immediately, so please apply today!

To apply for this vacancy, you must be able to work in the United Kingdom.

Regrettably we are unable to respond to every application we receive.

To apply please click the Apply Now link below.


The City of York has a rich history stretching back nearly 2000 years; George VI once said that: 'The history of York is the history of England'. York has a wealth of heritage and history. York attracts over four million visitors a year and popular destinations include York Minster, which is the largest Gothic cathedral in Europe, the Castle Museum, the National Railway Museum and the Jorvik Viking Centre. Tourism is an important industry in York and the city also has a thriving bioscience, technology and research sector, centred on the City's Science Park. Other major employers include Nestle, City of York Council and York Hospitals NHS Trust. York has excellent transport links, being on the East Coast Mainline and close to the A1M. From York seaside resorts such as Scarborough, Whitby and Filey or the North York Moors National Park are a short journey by road or rail.

Company info
01904 551550
City of York Council
Library Square
North Yorkshire

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert