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Project Support Officer

West Northamptonshire Council
£29060 - £30712
Closing date
8 May 2024

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Corporate Services, Administration
Job role
Contract Type
Full time

We are the Programme Management Office that supports projects and programmes across the organisation and we are seeking to recruit an enthusiastic individual to join our Team.

This is a great opportunity to build new skills, work as part of a friendly team and support West Northamptonshire Council on its transformation journey, shaping the design and delivery of the transformation portfolio that spans the whole organisation.

Our benefits

We offer a wide range of benefits to our employees, these include:

  • Generous annual leave entitlement starting at 28 days annual leave per year, 29 days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year.
  • Cycle to Work scheme. 
  • Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.
  • Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.
  • Car Lease scheme
  • Payment of professional subscription / membership - If your job description requires that you are registered with or are a member of a professional body, WNC will pay for your professional subscription or membership fees.
  • Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.
  • Ongoing training and development opportunities.
  • A variety of flexible working options to support your work/life balance, including full or part time, term time, 9-day fortnight, etc. (subject to business needs).
  • Our West Ways of Working – We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role.
  • Making a difference - If you want to use your skills and experience with an organisation that are genuinely invested in making a difference, are committed to improving people's lives, and whose success has a direct impact on the wellbeing of your family, friends and people in your local area, then West Northamptonshire Council is the place for you.
What will you be doing?

As a Project Support Officer you will work as part of the Programme Management Office, supporting the project managers and other professionals to deliver the organisation's transformation portfolio.

You will have the opportunity to work in a large-scale project environment, build relationships across the organisation and develop new skills and capabilities such as: 

  • Developing and maintaining key project documentation 

  • Supporting projects and project managers 

  • Working with senior managers and directors

  • Engaging with partner organisations 

  • Providing specialist administrative expertise 

  • Undertaking project and programme governance and assurance 

  • Advising on project standards and processes 

About you

Ideally you will have experience of working in a Programme Management Office or project environment as this is a critical role in supporting the delivery of the organisation's transformation portfolio. 

You will be highly organised, used to following procedures and confident in dealing with people. 

You will be a confident communicator, IT literate and able to produce good quality documentation and presentations. 

It would be advantageous for you to have experience of Office 365 and Microsoft Teams. 

You will be a team player able to work unsupervised to established processes and quality standards. 

You will have an eye for detail and an appetite to take on new challenges and opportunities. 

About us


At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services. 

Hear more from our Chief Executive, Anna Earnshaw, about what it's like to work at West Northants Council  

We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner

The following film was created by our DEI staff network group - watch WNC colleagues explain what DEI means to us.


If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email for support.

West Northants Council, where careers thrive.

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