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IT Trainer (Housing) RBKC615957

Employer
The Royal Borough of Kensington & Chelsea Council
Location
Kensington and Chelsea, London (Greater)
Salary
£41,967 - £50,088 per annum
Closing date
28 Apr 2024

Work for a Housing IT service taking things a whole new level

In Kensington and Chelsea, we put local people and local businesses at the heart of decision-making, working in partnership with them to provide quality services that are responsive, effective and efficient. 

The Housing IT team have completely transformed the technology used by the council’s Housing department. After a four-year programme, the new systems are in and being shaped for great services. Capita One Housing and Microsoft Dynamics 365 is at the core of this, and we need great people to help train on this.

The Role:

Working with a bright, modern and energetic team of 20+ people, you’ll have the skills and attitude to train users on the Microsoft Dynamics 365 and Capita One Housing system that supports over 200 users across a range of housing teams.

The systems are at the core of how we support our residents and training users will be vital in this, working closely with the team. There are 4 Housing System Analysts, 4 Support Officers (tier 1) as well as business analysts and managers.

Please refer to the Job Description for more information.

About You:

You’ll have previous experience in providing training with a Housing Management System, ideally a Capita and Microsoft system (although not necessary), in a technical capacity.

You’ll be skilled in performing routine training meetings, engaging with users and answering any queries that may arise. The excellent communication and interpersonal skills you have, will be complimented with great teamwork and collaboration, to enable users to perform at their best.

To apply please click the Apply Now link below.

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