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ASC Systems Trainer

Employer
Essex County Council
Location
England, Essex, Chelmsford
Salary
£32533 - £38275 per annum + Flexible Working, Hybrid
Closing date
26 Jun 2024

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Sector
Public and Third sector
Contract Type
Full time

Job Details

In Adult Social Care we believe that people should be able to live their lives to the fullest and that with the right support everyone can achieve some independence. We want to support people to maximise their own potential for control over their lives in a sustainable way that is preventative and localised. This reflects the Council's commitments to levelling-up the county in four key areas: the economy; the environment; children and families; and promoting health, care and wellbeing for all ages.

This role is focused on delivering IT training courses and workshops, supported further by coaching sessions in the workplace. Providing feedback from training programmes to support further development of training materials and maintain a close relationship with service users. To deliver, develop and evaluate systems training to all staff groups determined by the needs of the service.

An experienced trainer and technician, able to adapt to different audiences in terms of delivery and use feedback to evaluate understanding and success, and to drive the continuous improvement of systems, processes and associated training.

This role acts as subject matter expert to advice and guide business leads in developing new and reviewing existing practices, systems and processes. This role project manages the implementation of new practices, systems and processes.

The role will include…

  • Providing a high standard of training including developing, producing and continuously improving training materials and information that meets the variety of different needs, including maintaining the training database and records to facilitate training.
  • Conducting training needs analysis to ensure able to determine training and development requirements for different groups of employees.
  • Developing, designing, reviewing and delivering training plans as required to meet changing needs of the service.
  • Ensuring that training rooms are properly and appropriately prepared and maintained for use by workers and gives consideration to the requirements of Health and Safety at work in the training room
  • Being the Subject Matter Expert for specific areas of process and practice to the business.
  • Project managing the development of new functionality, systems and processes in line with the business requirements, including user acceptance testing, training and development of user guides.
  • Overseeing the testing of new versions of systems and provide documentation and/or training on new functions as appropriate
  • Managing the online training for the case management system for the Directorate.
  • Working across the function with key stakeholders and partners.

The experience you will bring…

  • Level 4 Award in Education and Training or equivalent (PTLLS)
  • Educated to A level or equivalent by experience.
  • Evidence of continuing professional development and expert knowledge in relevant professional area.
  • Experience of experience in delivering training and developing training materials as necessary to meet changing business needs
  • Experience of supporting the maintenance of data to facilitate and deliver training.
  • Evidence of awareness and knowledge of statutory and compliance requirements, including awareness of equality and discrimination legislation to ensure courses and training address such concerns.


Please note that the job role requires you to be mobile throughout an operational area. Therefore, the post holder will need to have a driving licence and access to a vehicle, or the ability to meet the mobility requirements of the role through other means.

To read more about us please visit: Adult Social Care

Why Essex? Essex County Council has a location to be proud of. Our 1,300 square miles stretch from Constable Country to the Thames Estuary, from the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England's oldest town, Colchester, and two of its newest - Basildon and Harlow - are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career. Read more about us.

Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.

We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community.

If you have queries on this role or require anything further, please email resourcing.team@essex.gov.uk

Follow us on Facebook ,Twitter, Instagram and LinkedIn . Further details can be found on our careers page .

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Pay and Reward | Our Ways of Working | About Us | Organisation Behaviours

Company

Why Essex?

Essex County Council covers 1,300 square miles from Constable Country to the Thames Estuary. From the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England’s oldest town, Colchester, and two of its newest – Basildon and Harlow – are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career.

We celebrate difference and work to ensure that no one is disadvantaged when accessing services, employment or public life in Essex. We’re proud to be a Disability Confident Leader. We’re committed to interviewing all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. We’re also committed to interviewing all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

Free to deliver big

We recruit creative, ambitious, talented people, and free them up to think – and deliver – big.

We’ve made substantial changes in recent years, reorganising how we’re structured and how we work, so we can protect the most vulnerable and enable our economy to grow. Join us and you’ll be trusted to take control, manage change and make a lasting impact. You’ll be able to call upon external partners and suppliers to help you deliver. More importantly, talented, trailblazing colleagues – including many industry-leaders – will be right by your side to share ideas, knowledge and experience.

Find out how Essex County Council is changing, and how you’ll fit in.

Employee Recognition & Engagement

Here are some of the things we have in place to give our employees a sense of belonging, involvement and recognition. 

Employee Networks:

  • Ethnically Diverse Employee Network (EDEN)
  • Carers Forum 
  • Christian Network 
  • Disabled Employees Network 
  • Lesbian, Gay, Bisexual, Transgender and Questioning Network
  • Parents Network 
  • Women’s Network
  • Men’s Network
  • Young People and Apprentice Network. 

You Make The Difference’ Awards - giving employees the opportunity to nominate individuals or teams who go above and beyond for our residents.

Employee Surveys – where we listen to the voices of our people and take action on what we hear.

Employee Panels – giving you the opportunity to feed back on a range of policies and initiatives, network with colleagues and influence far-reaching changes.

Learning and Development

We have developed diverse learning opportunities to support our people to grow both personally and professionally. This includes:

  • A large suite of online training and tools
  • Dedicated learning events such as ‘LearnFest’ – our flagship annual celebration of learning
  • Apprenticeships for both new and existing colleagues
  • Financial support to achieve professional qualifications
  • Support from subject matter experts 
  • The opportunity to share your own expertise to up-skill colleagues
  • Leadership and executive coaching
  • Learning on demand
  • Career pathways

Rewards and Benefits

  • Family Friendly flexible Working
  • Generous holiday and special leave allowances (including the option to purchase extra holiday)
  • Local Government Pension Scheme
  • Life Assurance of three times annual salary
  • Volunteering leave (up to 4 days per year)
  • Employee wellbeing and counselling
  • Travel discounts & season ticket loans
  • Learning and Development opportunities/coaching & mentoring
  • Payment of professional fees for approved professions
  • Eye care vouchers
  • Lease car scheme (dependent on business needs)
  • Up to £8,000 relocation package (subject to terms and conditions)

You’ll also have access to MyReward, a unique platform for Essex County Council employees to gain various discounts and savings.

Your Wellbeing

At Essex County Council we are committed to supporting the wellbeing of our people. We work closely with our employees to provide wellbeing support based on their needs. We strive to enable the right environment, conditions, and behaviours so individual and organisational wellbeing is embedded in everything we do.

Join us and get Inspired to do More.

Company info
Website
Telephone
0845 743 0430
Location
County Hall
Market Road
Chelmsford
Essex
CM1 1QH
United Kingdom

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