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Payroll & People Advisor - HMRC Statutory Absence Legislation

Employer: Essex County Council
Location: England, Essex, Chelmsford
Salary: £25465 - £29959 per annum + + 26 Days Leave & Defined Benefit Pension
Closing date: 14 Aug 2024

Sector: Corporate Services, Finance, Human Resources & Recruitment
Job role: Officer
Contract Type: Contract

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Job Details
Company

Job Details

Payroll & People Advisor - HMRC Statutory Absence Legislation

Fixed Term, Full Time

£25,465 to £29,959 per annum

Location: Chelmsford

Closing Date: Wednesday 14th August 2024 at 11.59pm

We are looking for someone with a strong understanding of HMRC statutory absence legislation, also knowledge of tax, national insurance, LGPS and Teachers pension regulation contributions and system knowledge to undertake user acceptance testing.

Please note this is a Fixed Term Contract opportunity for 5 months. You will be required to attend the office - County Hall, Chelmsford typically 1 day a week, with the remainder of the week being worked remotely, if desired.

The Opportunity

The Payroll service sits within the People and Transformation function. To influence both the customer and employee experience in a key area of employee engagement. Providing a comprehensive service, investing in a new technology to better support our users and enable an empowered self-service and support function.

The Payroll & People Advisor will provide a high-quality payroll and a customer focused transactional service. Using a depth of business knowledge in dealing with a high volume of diverse transactions and working to strict deadlines. With responsibility for resolving payroll queries and performing an analytical processing role within one or more payroll disciplines.

You will provide support and resolutions quickly and efficiently at the first point of call. Our ethos is to provide advice, support and guidance that is simple, clear, efficient, and effective, this includes communication, terminology, and our processes.

Accountabilities

Responsible for ensuring data input is accurate to ensure payments and deductions are correctly administered, in line with statutory and contractual requirements e.g. Pensions contributions. Where possible supporting and guiding employees in using self-service.
Responsible for resolving complex payroll queries to ensure timeframes are met within agreed Service Level Agreements (SLAs).
Responsible for payroll processes generating payments to employees and third parties, along with associated internal/external statutory reporting.
Support the requirement for ensuring the integrity and security of personal, contractual, and financial information, to meet legislation and Council policies.
Work collaboratively within a team, to ensure work is processed and delivered to a high standard, ensuring quality of outputs.
Responding effectively to customers' enquiries in a timely and professional manner and meeting service standards, this can be via the customer portal, in writing, or verbally in a call or meeting.
Supports the drive to improve the service and quality of outputs and system testing to ensure customer expectations are exceeded.

The Experience You Will Bring

Essential:

We are looking for someone with a strong understanding of HMRC statutory absence legislation, ideally also with knowledge of tax, national insurance, LGPS and Teachers pension regulation contributions and system knowledge to undertake user acceptance testing.
Evidence of continuing professional development and knowledge in relevant professional area, working towards a CIPP qualification.
Experience of using payroll systems to deliver a high-quality service.
Good working knowledge of payroll processes including statutory payments, deductions, and pension schemes.

Desirable:

Working collaboratively with colleagues to deliver good practice and advice on policy.
Ability to communicate effectively, demonstrating empathy, listening, and questioning skills to a very high level, with a high standard of written communication.
Experience of working in a customer-orientated environment, dealing with queries in a service delivery setting and continuously seeking to improve the services provided.

Company

Why Essex?

Essex County Council covers 1,300 square miles from Constable Country to the Thames Estuary. From the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England’s oldest town, Colchester, and two of its newest – Basildon and Harlow – are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career.

We celebrate difference and work to ensure that no one is disadvantaged when accessing services, employment or public life in Essex. We’re proud to be a Disability Confident Leader. We’re committed to interviewing all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. We’re also committed to interviewing all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

Free to deliver big

We recruit creative, ambitious, talented people, and free them up to think – and deliver – big.

We’ve made substantial changes in recent years, reorganising how we’re structured and how we work, so we can protect the most vulnerable and enable our economy to grow. Join us and you’ll be trusted to take control, manage change and make a lasting impact. You’ll be able to call upon external partners and suppliers to help you deliver. More importantly, talented, trailblazing colleagues – including many industry-leaders – will be right by your side to share ideas, knowledge and experience.

Find out how Essex County Council is changing, and how you’ll fit in.

Employee Recognition & Engagement

Here are some of the things we have in place to give our employees a sense of belonging, involvement and recognition.

Employee Networks:

Ethnically Diverse Employee Network (EDEN)
Carers Forum
Christian Network
Disabled Employees Network
Lesbian, Gay, Bisexual, Transgender and Questioning Network
Parents Network
Women’s Network
Men’s Network
Young People and Apprentice Network.

You Make The Difference’ Awards - giving employees the opportunity to nominate individuals or teams who go above and beyond for our residents.

Employee Surveys – where we listen to the voices of our people and take action on what we hear.

Employee Panels – giving you the opportunity to feed back on a range of policies and initiatives, network with colleagues and influence far-reaching changes.

Learning and Development

We have developed diverse learning opportunities to support our people to grow both personally and professionally. This includes:

A large suite of online training and tools
Dedicated learning events such as ‘LearnFest’ – our flagship annual celebration of learning
Apprenticeships for both new and existing colleagues
Financial support to achieve professional qualifications
Support from subject matter experts
The opportunity to share your own expertise to up-skill colleagues
Leadership and executive coaching
Learning on demand
Career pathways

Rewards and Benefits

Family Friendly flexible Working
Generous holiday and special leave allowances (including the option to purchase extra holiday)
Local Government Pension Scheme
Life Assurance of three times annual salary
Volunteering leave (up to 4 days per year)
Employee wellbeing and counselling
Travel discounts & season ticket loans
Learning and Development opportunities/coaching & mentoring
Payment of professional fees for approved professions
Eye care vouchers
Lease car scheme (dependent on business needs)
Up to £8,000 relocation package (subject to terms and conditions)

You’ll also have access to MyReward, a unique platform for Essex County Council employees to gain various discounts and savings.

Your Wellbeing

At Essex County Council we are committed to supporting the wellbeing of our people. We work closely with our employees to provide wellbeing support based on their needs. We strive to enable the right environment, conditions, and behaviours so individual and organisational wellbeing is embedded in everything we do.

Join us and get Inspired to do More.

Company info

Website: https://workingforessex.com/
Telephone: 0845 743 0430
Location: County Hall
Market Road
Chelmsford
Essex
CM1 1QH
United Kingdom

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