Business Support Officer 
£28,224 - £42,525 per annum 
Permanent  
Full Time (36 hours) 
Wandsworth

Join Our Dynamic Team!

Are you an experienced Business Support or Administration professional seeking a fresh challenge? At the heart of our Children’s Services, the Business Support team plays a pivotal role in ensuring smooth operations. As a Business Support Officer, you will be the backbone of our daily activities, providing essential support to keep our services running seamlessly. You will join a team that supports three social work teams, comprised of a team manager and 4 to 5 social workers situated in each team. You will be part of a closely knit and fully supportive team, helping each other where needed under the leadership of your Business Support Team Manager.

Can you join our mission to provide exceptional services to children and families?

About the role

You will report directly to our Business Support Team Manager, who oversees the Family Safeguarding and Supporting Disabled Children’s services. You will be one of the two Business Support Officers, working closely with the Senior Business Support Officer and cover a range of tasks to assist the social work team with their duties including:

Finance Administration: Setting up new suppliers on Council database and payments system. Administering Direct Payments to parents and carers of disabled children, Processing of invoices, including investigating and resolving disputes. Entering and varying commitments of Council database for forecasting and reporting purposes.Data Management: Ensuring that demographic information is accurately captured and recorded on database.  Minute Taking: Ensure meeting minutes are completed and returned within agreed timescales.  Diary Management: Organise Duty rotas and arrange meetings, including booking rooms.Document Management: Manage SharePoint folders and filing systems, ensuring accurate document uploads.Inbox Management: Handle service enquiries promptly and effectively.Essential Qualifications, Skills and Experience

Pressure-Ready: Thrive in a fast-paced environment.Highly Organised: Juggle multiple tasks with ease.Excel Wizard: Confidently use spreadsheets.Database Guru: Maintain data accuracy.Effective Communicator: Engage with service users and colleagues across SEND and health services.Confidentiality Champion: Understand the importance of discretion.Flexible Team Player: Support other areas within the Business Support Service.Growth Opportunities:

This is a link-graded role and progression to higher grades is based on experience and knowledge. Advancement will form part of your career development and the annual appraisal process.

For an informal discussion or to learn more about this role, reach out to Nadine Burke Jackman, our Business Support Team Manager: Nadine.BurkeJackman@richmondandwandsworth.gov.uk

If you are a highly organised individual with a keen eye for detail and have a passion for services geared to children with disabilities, we encourage you to apply for this opportunity.

Closing Date: 18th August 2024
Shortlisting Date: Week commencing 19th August 2024
Interview Date: Week commencing 26th August 2024

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. 

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.