SEND Operations Assistant
- Employer
- Essex County Council
- Location
- England, Essex, Harlow
- Salary
- £23344.0000 - £25679.0000 per annum
- Closing date
- 13 Nov 2024
View more categoriesView less categories
- Sector
- Corporate Services, Administration
- Job role
- Officer
- Contract Type
- Full time
Job Details
SEND Operations Assistant
Permanent, Full Time
£23,344 to £25,679 per annum
Location: Harlow
Working Style: Anywhere worker
This is an exciting opportunity to support our Special Educational Needs and Disabilities (SEND) Operations team. Essex County Council has embarked upon a programme of change for provision and services with the ambition to profoundly improve the outcomes and life experience of children and young people with Special Educational Needs and Disabilities (SEND).
Our vision is for a SEND system which identifies and assesses need at an earlier stage and which provides appropriate and impactful support without such high dependence on Essex County Council's statutory services.
These roles will form part of Essex County Council's (ECC) unique response to the additional demand and provide additional capacity in the team to deliver ECC's statutory duties and meet timescales.
Job Purpose and Accountabilities
- The SEND Operations Assistant provides administration and support to deliver ECC's statutory duties for SEN assessment, monitoring and review.
- The postholder is responsible for the following.
- Maintaining a specified allocation of children and young people (CYP) with existing Education Health and Care Plans (EHCPs). This will include the carrying out of all statutory processes relevant to each child and young person and their EHCP (annual review, amendment to EHCP, cease EHCP), taking responsibility for the progression of all allocated statutory work such that statutory timescales are met.
- Coordinating and securing school placements for CYP at points of transition and liaising with relevant internal and external partners as appropriate. Ensuring ECC's Admissions Team are advised of decisions. Co-ordinating the amendments of the EHCP following change of placement.
- Recognising issues around individual CYP (attendance, safeguarding, lack of progress) and alerting senior managers, recommending and/or seeking advice on next steps.
- Prepare and present information relating to the EHCPs within their allocation for submission to various decision-making panels and undertaking any follow-up work identified by the panel meeting; sharing the decisions with parents and partner agencies. Communicating and explaining decisions which are not always positively received both verbally and in writing.
- Representing Essex SEND services by acting as a frontline contact for parents/carers, CYP, schools, settings, and other partner agencies. Recognising where issues need to be escalated. Recognising safeguarding concerns and acting accordingly. Signposting service users to relevant teams where appropriate and taking responsibility for responding directly to queries wherever possible.
- Liaising with other local authorities for CYP who have moved into or are leaving Essex. Ensuring correct paperwork is received and actioned accordingly. Consulting and arranging school placements and arranging appropriate information to enable the amendments of the EHCPs.
- Maintain tracking systems for all students who are at the point of phase transfer each year. Provide support to SEND Operations Partners and SEND Operations Co-ordinators to ensure that statutory processes and timescales are fully complied with and that, where appropriate, EHCPs are ceased in a timely manner.
- Preparing a chronology/summary about individual CYPs to support ECC's response to priority work: Members Enquiries, Local Government Ombudsman Enquiries, Corporate Complaints and SEND Tribunals. Involvement in any additional SEND Tribunal work arising; liaising with the Tribunal Teams and consulting and chasing responses from various provisions.
- Sending out the agreed final versions of EHCPs in the specified timescale.
- Organisation and constant prioritisation of workload to manage high volume of incoming work on a daily basis, alerting senior colleagues where statutory obligations are compromised.
The Experience You Will Bring
- Educated to RQF level 2 or equivalent by experience.
- Evidence of continuing professional development relating to the LA's statutory duty relating to CYP with SEND.
- Thorough working knowledge of SEND Code of Practice 2015
- Excellent verbal and written communication and interpersonal skills, including an ability to engage positively within difficult conversations.
- Experience of working successfully as part of busy team in a business support or administrative environment.
- Effective time management and prioritisation skills with the ability to manage own workload under pressure and adapt quickly and effectively to changing circumstances/situations.
To read more about us please visit: Education
Why Essex? Essex County Council has a location to be proud of. Our 1,300 square miles stretch from Constable Country to the Thames Estuary, from the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England's oldest town, Colchester, and two of its newest - Basildon and Harlow - are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career. Read more about us here.
Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.
We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.
Essex County Council is proud to offer an excellent benefits package to all its employees. More information can be found here pay and reward
To view our Organisational Behaviours information please follow this link.
What you should do next
If you are interested in finding out more about this role, we would love to hear from you. Please apply via the Working for Essex website.
As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service
Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.
If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community here.
If you have queries on this role or require anything further, please email ami.fosker@essex.gov.uk
Follow us on Facebook, Twitter, Instagram and LinkedIn. Further details can be found on our careers page.
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Pay and Reward Our Ways of Working About Us Organisation Behaviours
Company
Why Essex?
Essex County Council covers 1,300 square miles from Constable Country to the Thames Estuary. From the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England’s oldest town, Colchester, and two of its newest – Basildon and Harlow – are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career.
We celebrate difference and work to ensure that no one is disadvantaged when accessing services, employment or public life in Essex. We’re proud to be a Disability Confident Leader. We’re committed to interviewing all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. We’re also committed to interviewing all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.
Free to deliver big
We recruit creative, ambitious, talented people, and free them up to think – and deliver – big.
We’ve made substantial changes in recent years, reorganising how we’re structured and how we work, so we can protect the most vulnerable and enable our economy to grow. Join us and you’ll be trusted to take control, manage change and make a lasting impact. You’ll be able to call upon external partners and suppliers to help you deliver. More importantly, talented, trailblazing colleagues – including many industry-leaders – will be right by your side to share ideas, knowledge and experience.
Find out how Essex County Council is changing, and how you’ll fit in.
Employee Recognition & Engagement
Here are some of the things we have in place to give our employees a sense of belonging, involvement and recognition.
Employee Networks:
- Ethnically Diverse Employee Network (EDEN)
- Carers Forum
- Christian Network
- Disabled Employees Network
- Lesbian, Gay, Bisexual, Transgender and Questioning Network
- Parents Network
- Women’s Network
- Men’s Network
- Young People and Apprentice Network.
You Make The Difference’ Awards - giving employees the opportunity to nominate individuals or teams who go above and beyond for our residents.
Employee Surveys – where we listen to the voices of our people and take action on what we hear.
Employee Panels – giving you the opportunity to feed back on a range of policies and initiatives, network with colleagues and influence far-reaching changes.
Learning and Development
We have developed diverse learning opportunities to support our people to grow both personally and professionally. This includes:
- A large suite of online training and tools
- Dedicated learning events such as ‘LearnFest’ – our flagship annual celebration of learning
- Apprenticeships for both new and existing colleagues
- Financial support to achieve professional qualifications
- Support from subject matter experts
- The opportunity to share your own expertise to up-skill colleagues
- Leadership and executive coaching
- Learning on demand
- Career pathways
Rewards and Benefits
- Family Friendly flexible Working
- Generous holiday and special leave allowances (including the option to purchase extra holiday)
- Local Government Pension Scheme
- Life Assurance of three times annual salary
- Volunteering leave (up to 4 days per year)
- Employee wellbeing and counselling
- Travel discounts & season ticket loans
- Learning and Development opportunities/coaching & mentoring
- Payment of professional fees for approved professions
- Eye care vouchers
- Lease car scheme (dependent on business needs)
- Up to £8,000 relocation package (subject to terms and conditions)
You’ll also have access to MyReward, a unique platform for Essex County Council employees to gain various discounts and savings.
Your Wellbeing
At Essex County Council we are committed to supporting the wellbeing of our people. We work closely with our employees to provide wellbeing support based on their needs. We strive to enable the right environment, conditions, and behaviours so individual and organisational wellbeing is embedded in everything we do.
Join us and get Inspired to do More.
- Website
- https://workingforessex.com/
- Telephone
- 0845 743 0430
- Location
-
County Hall
Market Road
Chelmsford
Essex
CM1 1QH
United Kingdom
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